Update - We are continuing to monitor for any further issues.
Sep 14, 14:30 BST
Update - We are continuing to monitor for any further issues.
Sep 11, 15:01 BST
Update - We are continuing to monitor for any further issues.
Sep 10, 11:53 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 11:52 BST
Update - We are still investigating this issue and will continue to update.
Kind Regards,
ReferAll Team
Sep 7, 09:22 BST
Update - This is still being looked into by our Development team
Sep 3, 15:04 BST
Identified - There is a Page Not Found error displayed when you attempt to get the XN membership number pulled through into the Referral record.
Our Development team have logged a request to XN as it appears to be an issue at their end.
We will keep you updated via this page.
Kind Regards
ReferAll Team
Sep 2, 14:33 BST

About This Site

Welcome to ReferAll's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service a note will be posted here.

Exports Operational
90 days ago
100.0 % uptime
Today
Document Uploads and/or printing Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Activities Operational
90 days ago
100.0 % uptime
Today
System Unavailable for this period of time Operational
90 days ago
100.0 % uptime
Today
3rd Party Maintenance which may result in system interruption Operational
90 days ago
100.0 % uptime
Today
SMS Text Messaging Operational
90 days ago
100.0 % uptime
Today
Online Referrers/Health Professionals Portal Operational
90 days ago
100.0 % uptime
Today
3rd Party integration issue Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2020

No incidents reported today.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Completed - The scheduled maintenance has been completed.
Sep 15, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 06:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 16:23 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 11, 15:26 BST
Scheduled - Dear All,

We will be undergoing scheduled maintenance from 06:00 hrs to 07:00 hrs on Tuesday 15th September 2020.
During that hour the system will be unavailable.

Details of the upcoming Release can be found by following the link below:

https://support.refer-all.net/release-notification-for-tuesday-15th-september-2020


Kind Regards
ReferAll Team
Sep 10, 15:53 BST
Sep 14, 2020

Unresolved incident: XN Integration Page not found when you click the XN Membership area in Referral Record.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Sep 10, 2020
Sep 9, 2020
Completed - The scheduled maintenance has been completed.
Sep 9, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 BST
Scheduled - We will be undergoing scheduled maintenance from 0600 hrs to 0700 hrs on Wednesday 9th September 2020. The system will be unavailable for that hour.
Kind Regards,
ReferAll Team
Sep 7, 14:01 BST
Sep 8, 2020

No incidents reported.

Sep 7, 2020
Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.