All Systems Operational

About This Site

Welcome to ReferAll's home for real-time information on system status and security. Here you'll find live and historical data on system performance. If there are any interruptions in service a note will be posted here.

Exports Operational
90 days ago
100.0 % uptime
Today
Document Upload Operational
90 days ago
100.0 % uptime
Today
Live Chat Operational
90 days ago
100.0 % uptime
Today
Activities Operational
90 days ago
100.0 % uptime
Today
System Unavailable for this period of time Operational
90 days ago
99.97 % uptime
Today
3rd Party Maintenance which may result in system interruption Operational
90 days ago
100.0 % uptime
Today
SMS Text Messaging Operational
90 days ago
100.0 % uptime
Today
Online Referrers/Health Professionals Portal Operational
90 days ago
100.0 % uptime
Today
3rd Party integration issue Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
ReferAll Scheme Administrator Application
Fetching
ReferAll Healthcare Professional Online Referral Application
Fetching
MyReferAll
Fetching
Past Incidents
Nov 24, 2020

No incidents reported today.

Nov 23, 2020
Completed - The scheduled maintenance has been completed.
Nov 23, 11:14 GMT
Scheduled - We will be undergoing scheduled maintenance on Tuesday 24th November 2020 from 06:00 hrs.
The system will be unavailable for 1 hour whilst this takes place.

Details of the Release can be found here: https://support.refer-all.net/release-notification-for-tuesday-24th-november-2020
Nov 20, 15:56 GMT
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 GMT
Scheduled - ReferAll Data Centre Partner will be carrying out Maintenance, which will take place on Friday 20th November 2020 between 2000-2200 Hrs. We apologise for the short notice, and any inconvenience this may cause.
They have advised you may experience very brief outages of connectivity, but this should be minimal.
Nov 19, 12:57 GMT
Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.

Nov 10, 2020
Resolved - We are pleased to advise the issue has now been resolved.
All uploads and exports are running as normal.
Thank you for your patience whilst this was investigated.

ReferAll Team
Nov 10, 17:00 GMT
Investigating - We are aware of an issue downloading Exports and uploading documents which is being looked into by the Technical team.
We will update you as soon as we have further information
Kind Regards Refer-All Support
Nov 10, 16:19 GMT
Completed - The scheduled maintenance has been completed.
Nov 10, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 06:01 GMT
Scheduled - Scheduled Maintenance will be taking place on Tuesday 10th November 2020 from 06:00 hrs and will take 1 hour to complete.
The system will be unavailable during that hour.
Kind Regards,
ReferAll Team
Nov 6, 16:42 GMT